Privacy Policy

Effective Date: July 8, 2026  ·  Last Updated: July 8, 2026

1. Introduction

Sentinel Sphere Technologies LLC ("Sentinel Sphere Technologies," "Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy describes how we collect, use, disclose, safeguard, and otherwise process information when you:

• Visit our websites, including https://sentinelspheretechnologies.com;
• Use our software, cloud services, hosted applications, and platforms;
• Communicate with us by email, telephone, web forms, or other means;
• Engage us for consulting, cybersecurity, managed services, implementation, hosting, communications, software development, training, support, or related professional services;
• Interact with any products or services provided by Sentinel Sphere Technologies LLC.

By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Company Information

Sentinel Sphere Technologies LLC

Website: https://sentinelspheretechnologies.com

3. Information We Collect

A. Personal Information

• Name
• Email address
• Business address
• Mailing address
• Telephone number
• Job title
• Organization name
• Account credentials
• Customer support communications

B. Technical Information

• IP address
• Browser type
• Browser version
• Device identifiers
• Operating system
• Referring URLs
• Pages visited
• Session duration
• Date and time of requests
• Network diagnostic information
• Security event logs

C. Service Data

Depending on the services provided, we may process:

• Customer-uploaded files
• Evidence records
• Documents
• Reports
• Incident information
• Case management information
• Asset data
• Geospatial information
• System configurations
• Audit logs
• Communications data

D. Payment Information

If payments are processed through third-party providers, payment information may be collected by those providers.

E. Employment Information

• Resume information
• Employment history
• Certifications
• Professional references
• Background verification information where permitted by law

4. How We Collect Information

We collect information through:

• Website contact forms
• Email communications
• Telephone conversations
• Customer onboarding
• Service agreements
• Software applications
• Support requests
• Hosting services
• Security monitoring systems
• Automated website technologies
• Customer-provided records and documents
• Third-party integrations authorized by our customers

5. How We Use Information

We may use collected information to:

• Provide products and services
• Manage customer accounts
• Respond to inquiries
• Deliver technical support
• Process transactions
• Fulfill contractual obligations
• Improve system functionality
• Monitor service performance
• Conduct security investigations
• Detect fraud or abuse
• Meet legal obligations
• Protect public safety systems
• Develop new products and services
• Communicate service updates

6. Legal Bases for Processing

Where applicable, we process personal information based on:

• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• Protection of vital interests
• Consent
• Exercise or defense of legal claims

7. Cookies and Similar Technologies

Our websites and applications may use cookies, analytics technologies, security cookies, log files, web beacons, and local storage.

8. Information Sharing and Disclosure

We do not sell personal information.

We may disclose information to service providers, under customer direction, when legally required, to protect rights and systems, or during business transactions.

9. Public Safety, Government, and Law Enforcement Data

When providing services to public agencies, Sentinel Sphere Technologies generally acts as a service provider, processor, contractor, or technology vendor rather than the owner of agency data.

10. Data Security

We maintain administrative, technical, and physical safeguards including access controls, authentication requirements, encryption technologies, monitoring, audits, backups, and incident response procedures.

11. Data Retention

We retain information only as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and maintain security records.

12. Your Privacy Rights

Depending on applicable law, you may have rights relating to access, correction, deletion, restriction, portability, objection, and withdrawal of consent.

13. Children's Privacy

Our services are intended for organizations, government agencies, businesses, and adults. We do not knowingly collect personal information from children under 13.

14. Third-Party Websites and Services

We are not responsible for third-party privacy practices, content, or security measures.

15. International Data Transfers

If information is transferred internationally, we will take reasonable measures to protect it in accordance with applicable laws.

16. Incident Response and Security Monitoring

As a cybersecurity and technology services provider, Sentinel Sphere Technologies may collect and process security telemetry, logs, alerts, and forensic information necessary to detect threats and maintain secure operations.

17. Do Not Track Signals

Our websites may not respond to all browser-based Do Not Track mechanisms.

18. State Privacy Disclosures

Residents of certain jurisdictions may have additional privacy rights under applicable law.

19. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updated versions will be posted with a revised effective date.

20. Contact Information